1. Scope & Application
This Privacy Policy outlines how Garnex Legal ('we', 'us', or 'our') collects, utilizes, retains, and protects personal information, case records, and documentation submitted through garnexlegal.com, our consultation intake forms, and recruitment channels.
By accessing this website, submitting an inquiry, or applying for an open position, you acknowledge the terms of this Privacy Policy and consent to data handling in accordance with the Digital Personal Data Protection Act (DPDPA), 2023 and the Information Technology Act, 2000 of India.
2. Information We Collect
We collect only the information strictly necessary to assess your legal grievance, provide dispute advisory, or evaluate your employment candidacy:
- Identity & Contact Details: Full name, email address, 10-digit mobile number, organization, and residential city.
- Dispute & Case Particulars: Nature of dispute (Insurance Repudiation, Banking Grievance, SARFAESI action, Recovery Defence), policy numbers, transaction summaries, and uploaded case notices.
- Candidate Details (Careers): Educational qualifications, graduation year, litigation experience, statement of interest, and uploaded CV/Resume files.
- Technical Metadata: Standard browser parameters, IP addresses, and device identifiers collected automatically to maintain website stability and prevent fraudulent submissions.
3. Purpose of Processing
Your data is processed strictly for legitimate legal and professional operational purposes, including:
- Evaluating and scheduling dispute advisory consultations with our grievance advocates.
- Analyzing repudiation notices, bank communication, or DRT/SARFAESI proceedings.
- Processing recruitment candidacy and internship applications.
- Responding to requests, inquiries, and legal representation requirements.
- Complying with statutory, judicial, and regulatory requirements under Indian law.
4. Advocate-Client Confidentiality & Data Security
We treat all case materials, policy records, and financial statements with the utmost professional confidentiality adhering to the ethics of legal advocacy.
We deploy robust administrative, technical, and physical safeguards—including SSL/TLS transport encryption, restricted role-based database access, and secure storage—to shield your information from unauthorized access, alteration, disclosure, or destruction.
5. Information Sharing & Third Parties
Garnex Legal does not sell, rent, trade, or commercialize your personal information or case documents to any third-party advertisers or marketers.
Information is shared strictly under confidential arrangements with empanelled advocates, technical infrastructure providers (such as secure email delivery servers), or statutory forums (Courts, Consumer Commissions, Banking/Insurance Ombudsmen) when mandated for case prosecution or legal compliance.
6. Data Retention & Storage
We retain personal data and case documentation only for as long as necessary to fulfill consultation objectives, complete dispute representation, maintain institutional records, or satisfy legal and statutory limitation periods under Indian law.
Once retention requirements expire, data is securely anonymized or permanently deleted.
7. Your Rights
Under applicable Indian data protection frameworks, you are entitled to request access to your personal information, request rectification of inaccurate records, or seek withdrawal of consent for future communications by contacting our grievance desk.
8. Grievance Officer & Contact
If you have inquiries, concerns, or requests regarding this Privacy Policy or your personal data handling, please contact our designated Grievance Officer:
Data Protection & Grievance Officer
Garnex Legal